Shipping policy
Shipping Policy
At Indi-craft.in, we aim to deliver your orders safely and on time. Please read our shipping and delivery details below.
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🚚 Shipping Locations
We currently ship across India.
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⏳ Order Processing Time
Orders are processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
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📦 Delivery Timeline
Standard Delivery: 5–8 business days
Delivery time may vary depending on location, courier partner, or unforeseen circumstances.
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💰 Shipping Charges
Shipping charges (if applicable) are shown at checkout.
Free shipping may be available on selected orders or during promotions.
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💵 Cash on Delivery (COD) Policy
COD is available on selected pincodes only.
A COD convenience charge may apply and will be shown at checkout.
Orders placed using COD may require phone/WhatsApp order confirmation before dispatch.
Indi-craft.in reserves the right to cancel COD orders if confirmation is not received.
Repeated refusal of COD orders may lead to COD option being disabled for future orders.
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📍 Order Tracking
Once your order is shipped, you will receive tracking details via SMS/email to track your shipment.
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🚫 Incorrect Address / Failed Delivery
Please ensure your shipping details are correct.
Indi-craft.in is not responsible for delivery delays or failures due to incorrect address or contact information.
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📦 Damaged or Missing Items
If your order is damaged or incomplete:
Contact us within 48 hours of delivery
Share clear photos/videos for verification
We will assist with a replacement or resolution
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📞 Contact Us
For shipping or COD-related queries, contact us at:
📧 indicraft881@gmail.com